Head Baker

The Head Baker is responsible for overseeing all aspects of bakery production, ensuring the highest standards of quality, consistency, and efficiency. This role requires a balance of technical expertise, leadership, and creativity to guide a multicultural team of bakers and pastry chefs, while upholding the company’s vision and brand identity.

The ideal candidate is both a hands-on artisan and a strategic leader, capable of scaling production without compromising craftsmanship, mentoring teams, and driving innovation in products and processes.
Key Responsibilities

Production & Quality

• Lead daily bakery operations, ensuring production meets demand while maintaining the highest quality standards.

• Supervise the preparation of all breads, viennoiserie, and pastries, ensuring adherence to recipes, processes, and brand guidelines.

• Oversee product development and testing, introducing new recipes and seasonal items aligned with brand philosophy.

• Ensure consistency in product standards across all shifts and locations.

• Manage inventory of raw materials, monitor ingredient quality, and collaborate with procurement teams on sourcing.

Leadership & Team Management

• Recruit, train, and mentor bakery staff, fostering a culture of excellence, teamwork, and continuous learning.

• Develop structured training programs to improve technical skills across the team.

• Implement scheduling and labor planning to ensure efficient operations.

• Conduct regular performance reviews and provide constructive feedback.

Operational Excellence

• Maintain and enforce hygiene, food safety, and workplace safety standards.

• Implement production workflows and systems to optimize efficiency and reduce waste.

• Collaborate with Retail and Marketing teams to plan launches, campaigns, and seasonal menus.

• Provide input into equipment needs and bakery layout for optimal production flow.

Innovation & Brand Development

• Research global baking trends, ingredients, and techniques to keep the brand at the forefront of the industry.

• Collaborate with the R&D team and Global Bakery Manager to create innovative products that reflect both tradition and modernity.

• Ensure all products embody the premium, artisan ethos of the brand.

Ideal Candidate

• Minimum 5 years of professional baking experience, with at least 3 years in a leadership role (Head Baker / Executive Baker / Bakery Manager).

• Expertise in artisan bread and viennoiserie (laminated doughs, sourdough, long-fermentation methods).

• Proven ability to lead and train diverse teams in high-volume, premium-quality environments.

• Strong understanding of ingredient sourcing, fermentation processes, and bakery science.

• Excellent organizational, communication, and leadership skills.

• Familiarity with international bakery operations is a strong advantage.

• Familiarity with productivity and task management apps (E.g. Notion, etc.)