Regional Manager

About the job

We are offering an exciting opportunity to lead the strategic development and growth of La Cabra’s franchise operations across an entire region. As Regional Manager, you will be responsible for defining and executing the strategic direction, ensuring that every café and bakery within your region reflects La Cabra’s global mission and brand values. You will act as the key link between headquarters and local franchise partners, shaping how La Cabra is introduced, experienced, and expanded in your market.

Your role will focus on long-term brand positioning, franchisee support, and regional growth while ensuring operational excellence and strong financial performance across locations.

This position reports directly to the Chief Operating Officer (COO) and Head of Sales and requires close collaboration with both headquarters and franchise partners to build a sustainable, mission-driven presence in the region.

Strategic & Regional Responsibilities

• Develop and implement a regional growth strategy aligned with La Cabra’s global mission, vision, and standards.

• Ensure consistency in customer experience, product quality, and brand presentation across all franchise locations.

• Partner with franchisees to optimize operations, drive profitability, and maintain alignment with brand guidelines.

• Identify opportunities for regional partnerships, community engagement, and market positioning.

• Lead market research and competitor analysis to inform regional decision-making and expansion strategies.

• Provide regional performance reporting and strategic recommendations to headquarters.

Financial & Business Development

• Oversee financial performance across all regional locations, ensuring profitability and adherence to franchise agreements.

• Support franchisees with budgeting, forecasting, and financial analysis.

• Develop strategies for regional sales growth, including product launches, promotions, and upselling initiatives.

• Identify and assess opportunities for new store openings in alignment with long-term regional strategy.

Leadership & Team Development

• Build and maintain strong relationships with franchise partners, serving as a trusted advisor and brand ambassador.

• Support franchisees in staff recruitment, training, and leadership development to ensure high-performance teams.

• Promote a positive and inclusive culture that embodies La Cabra’s values throughout the region.

• Create systems for knowledge-sharing, mentorship, and leadership development across locations.

Product Quality, Brand Standards & Guest Experience

• Ensure regional compliance with La Cabra’s product quality, presentation, and service standards.

• Collaborate with headquarters on seasonal product launches, menu innovation, and merchandising strategies.

• Oversee brand consistency in store layout, design, and customer experience across all locations.

• Monitor guest feedback across the region and support franchisees in implementing service and experience improvements.

Ideal Candidate

• Deep passion for specialty coffee, hospitality, and customer experience.

• Minimum 10 years of leadership experience in café, bakery, or hospitality operations, with proven success in multi-unit or regional management.

• Strong background in strategy, franchise management, and market development.

• Fluent in English (written and verbal) with excellent cross-cultural communication skills.

• Strategic thinker who can balance long-term vision with practical operational guidance.

• Collaborative leader who inspires trust and empowers franchise partners to thrive.

• Results-oriented, detail-focused, and committed to upholding La Cabra’s mission and brand values.